Getting It Right Before Go-Live: Centene’s Strategic QA Partnership

Centene, a national leader in healthcare solutions, turned to Miller & Associates to support three mission-critical software initiatives: a new Care Management System, an expansion into The Exchanges market, and a major upgrade to its Facets platform.

With millions of members depending on uninterrupted care, Centene knew that thorough software testing was non-negotiable. Any deployment missteps could lead to service disruptions, data integrity issues, or regulatory setbacks.

Within just four weeks, Miller & Associates assembled three dedicated QA teams—each led by a senior test lead and supported by highly experienced specialists. These embedded squads worked side-by-side with internal teams, surfacing critical bugs and ensuring production readiness.

The QA team identified a major incompatibility between a proposed solution and Centene’s existing tech stack, helping leadership avoid costly missteps. The result was a confident launch of the Care Management System and a seamless Facets upgrade—delivered on time, with full transparency and zero disruption to care delivery.

What our clients are saying.

“Miller & Associates delivered exactly what we needed—testing experts who worked as true partners, helped us catch issues early, and ensured our systems launched with confidence.”

Director, Business Technology Solutions | Centene
“Miller & Associates consistently delivered on their promises and operate with complete transparency and integrity.”

Director, Business Technology Solutions | Centene
“Miller & Associates has a remarkable ability to staff up qualified resources in a short period of time. Their agility and speed are unmatched.”

Director, Business Technology Solutions | Centene
“They consistently provide high-quality services at competitive rates. Their balance of value and expertise makes them a true partner.”

Director, Business Technology Solutions | Centene
“I’ve worked with Miller & Associates for over 15 years. Their professionalism, responsiveness, and collaborative spirit make them a pleasure to partner with.”

Director, Business Technology Solutions | Centene
“Miller & Associates has built a stellar reputation by consistently delivering results and exceeding expectations. They are respected across the industry for good reason.”

Director, Business Technology Solutions | Centene

Getting It Right Before Go-Live: Centene’s Strategic QA Partnership

“Miller & Associates delivered exactly what we needed—testing experts who worked as true partners, helped us catch issues early, and ensured our systems launched with confidence.”

“Miller & Associates consistently delivered on their promises and operate with complete transparency and integrity.”

“Miller & Associates has a remarkable ability to staff up qualified resources in a short period of time. Their agility and speed are unmatched.”

“They consistently provide high-quality services at competitive rates. Their balance of value and expertise makes them a true partner.”

“I’ve worked with Miller & Associates for over 15 years. Their professionalism, responsiveness, and collaborative spirit make them a pleasure to partner with.”

“Miller & Associates has built a stellar reputation by consistently delivering results and exceeding expectations. They are respected across the industry for good reason.”

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